Location
Remote
Mexico-based
Mexico-based
Now hiring · Remote · Mexico-based
Sales & Customer Service Representative
A fast-paced, growth-focused seat on the remote team of a 30-year Kansas City cleaning company. You'll talk with customers, respond to leads fast, book appointments, and create outstanding experiences — from home.
The role
What this role looks like.
This is not a slow-paced or repetitive customer service position. You'll speak with customers throughout the day, respond to leads quickly, schedule appointments, guide people through our services, and create an outstanding experience from start to finish.
We're looking for people who are proactive, emotionally intelligent, dependable, and hungry to succeed — people who move with urgency and bring positive energy every day.
Day to day
Responsibilities
- Answer inbound customer calls professionally
- Respond quickly to new customer inquiries
- Follow up with leads via phone, text, and email
- Schedule and confirm appointments
- Build trust and rapport with customers
- Help customers understand service options
- Deliver high-level customer service experiences
- Maintain organization inside company software
- Work closely with management and team members
- Meet performance and communication expectations
Who we're looking for
Requirements
- Excellent English communication (written & verbal)
- Strong emotional intelligence and people skills
- Positive, upbeat attitude
- Ability to work in a fast-paced environment
- Strong sense of urgency and follow-through
- Reliable internet connection
- Quiet, professional workspace
- Sales or customer service experience preferred
- Coachable and growth-minded mentality
- Dependable and punctual
Position details
Schedule & compensation
Schedule
Friday – Tuesday
11:00 AM – 8:00 PM Central Time
Compensation & perks
$360 USD / week
Base pay + sales bonuses & incentives
- Paid training
- Paid holidays
- PTO / paid vacation
- Long-term growth opportunities
Growth opportunity
We promote from within.
We're not simply hiring for a position — we're building a long-term team. We believe in creating opportunities for strong performers who show leadership, consistency, and initiative.
If you want to grow professionally, improve your skills, and become part of a positive, ambitious team culture, we'd love to hear from you.
Important · How to apply
One short video gets you considered.
To be considered, every applicant must submit a Loom video, 3 minutes or less. Pretend you're on the phone with a potential customer and briefly sell them on recurring residential cleaning service. Include your Loom link with your application.
Applications submitted without a Loom video will not be considered.
What we're evaluating
- English communication skills
- Confidence & professionalism
- Personality & energy
- Emotional intelligence
- Ability to communicate naturally
- Sales ability & initiative
Ready when you are
Think you're the right fit?
Submit your application and Loom video — our team reviews every candidate carefully.